Privacy Policy

1. General Information

The protection of personal data is important to us. Below we inform you about what personal data is processed when you visit our website and use our contact options, for what purposes this is done, and what rights you have.

Personal data is any information relating to an identified or identifiable natural person, for example name, email address, telephone number, IP address or communication content.

Unless otherwise stated below, the provision of your personal data is neither required by law nor by contract and is not necessary for the conclusion of a contract. You are not obliged to provide personal data. Failure to provide data generally has no consequences. This only applies insofar as no deviating information is given in the following processing operations.

2. Controller

The controller responsible for data processing on this website is:

POSZone Kassensysteme GmbH
Sprendlinger Landstr. 180
63069 Offenbach am Main
Germany

Phone: +49(0)69/2691999-30
Email: info@poszone.de

You can also find our contact details in our Legal Notice.

3. Hosting and Server Log Files

When you access our website, the browser on your device automatically transmits information to the server of our website. This information is temporarily stored in so-called server log files.

The following data may be collected:

  • page or file accessed
  • date and time of access
  • amount of data transferred
  • referrer URL
  • browser used
  • operating system used
  • IP address
  • requesting provider

This data is processed in order to technically deliver the website, to ensure system security and stability, to analyse errors and to ensure trouble-free operation of the website.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable and technically error-free operation of our website.

Server log files are only stored for as long as is necessary for the stated purposes and are then deleted or anonymised, unless a security-related evaluation is required in individual cases.

Hosting provider:
netcup GmbH

A data processing agreement pursuant to Art. 28 GDPR has been concluded with the hosting provider where required.

4. Contact via Form, Email or Telephone

When you contact us via a contact form, by email or by telephone, we process the personal data you provide. This may include your name, company, email address, telephone number, subject, message text and other voluntarily provided information.

The processing serves to handle your enquiry, to communicate with you and, where applicable, to prepare or perform a contractual relationship.

The legal basis is Art. 6(1)(b) GDPR, insofar as your enquiry is related to the performance of a contract or pre-contractual measures. In all other cases, the processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in the proper handling of your enquiry and communication with prospective customers, customers and business partners.

The data you provide will be deleted once your enquiry has been conclusively processed, unless statutory retention obligations apply or further processing is required for the performance of a contract.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small text files that are stored on your device. They may be necessary to provide technical functions of the website, or they may – where used – serve analysis, reach measurement, display of external content or improvement of our offering.

Technically necessary cookies and similar technologies are used insofar as they are required for the operation of the website or for expressly requested functions. The legal basis for accessing your device is § 25(2) TDDDG (German Telecommunications Digital Services Data Protection Act). The subsequent processing of personal data is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in the technically secure and functional operation of our website.

Non-technically necessary cookies and similar technologies, for example for analysis, marketing or external content, are only used if you have previously given your consent. The legal basis for accessing your device is § 25(1) TDDDG. The subsequent processing of personal data is based on Art. 6(1)(a) GDPR.

You can withdraw your consent at any time with effect for the future or change your cookie settings. You can also delete cookies that have already been set via your browser settings. Disabling certain cookies may mean that not all functions of the website are fully available.

We use a consent management tool to manage your consent. Your consent decisions are stored in order to document them and to take them into account on subsequent visits.

6. Integration of Google Maps

Our website may include maps from the Google Maps service. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The parent company is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Maps is only loaded on our website if you have actively consented to its integration. Only after your consent is a connection to Google servers established. In particular, your IP address, technical information about your browser and device, and information about the use of the map may be transmitted to Google.

The integration of Google Maps serves the user-friendly display of our location and to facilitate directions.

The legal basis for accessing your device is § 25(1) TDDDG. The subsequent processing of personal data is based on your consent pursuant to Art. 6(1)(a) GDPR.

You can withdraw your consent at any time with effect for the future.

When using Google services, a transfer of personal data to the USA cannot be excluded. Google LLC is certified under the EU-U.S. Data Privacy Framework. Further information on data processing by Google can be found in Google's Privacy Policy.

7. External Links

Our website may contain links to external third-party websites. When you click an external link, you leave our website. The respective operator is responsible for data processing on the linked websites. Please refer to the privacy notices of the respective website.

8. Recipients of Personal Data

Personal data is only disclosed to third parties if this is necessary for processing your enquiry, for the performance of a contractual relationship, for the technical provision of our website, due to legal obligations, or on the basis of your consent.

Recipients of personal data may include:

  • Hosting and IT service providers
  • Maintenance and support service providers
  • Communication service providers
  • Tax advisors, legal advisors or authorities, where required by law
  • Service providers engaged by us for data processing on our behalf

Where we engage service providers for data processing on our behalf, this is done on the basis of a contract pursuant to Art. 28 GDPR.

9. Transfer to Third Countries

Personal data is only transferred to countries outside the European Union or the European Economic Area insofar as this is necessary in the context of the services used and an appropriate data protection basis exists. This may include an adequacy decision by the European Commission, a certification under the EU-U.S. Data Privacy Framework, or the conclusion of EU Standard Contractual Clauses.

10. Duration of Storage

We only store personal data for as long as is necessary for the respective processing purposes or as statutory retention obligations require.

Data from contact enquiries will be deleted once the enquiry has been conclusively processed, unless further communication, contract performance or a statutory retention obligation prevents this.

Data related to business communication, quotations, orders or contractual relationships may be stored in accordance with statutory commercial and tax law retention periods.

11. Your Rights

Subject to the statutory requirements, you have the following rights:

  • Right of access pursuant to Art. 15 GDPR
  • Right to rectification pursuant to Art. 16 GDPR
  • Right to erasure pursuant to Art. 17 GDPR
  • Right to restriction of processing pursuant to Art. 18 GDPR
  • Right to data portability pursuant to Art. 20 GDPR
  • Right to object pursuant to Art. 21 GDPR
  • Right to withdraw consent pursuant to Art. 7(3) GDPR

If the processing is based on your consent, you can withdraw this consent at any time with effect for the future. The lawfulness of the processing carried out until the withdrawal remains unaffected.

If the processing is based on Art. 6(1)(f) GDPR, you have the right to object to the processing at any time on grounds relating to your particular situation.

12. Right to Lodge a Complaint with a Supervisory Authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data is not lawful.

The competent supervisory authority is generally the data protection authority of the federal state in which our company is based.

13. Security of Data Processing

We take technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. Our security measures are continuously adapted in line with technological developments.

14. Currency of this Privacy Policy

This privacy policy is currently valid.

Last updated: 02 June 2026

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